PRIVACY POLICY

EFFECTIVE DATE: 1-2-JULY-2023

At Helenaali.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you create an account, place an order, subscribe to our newsletter, or interact with our website. This may include your name, email address, phone number, billing and shipping addresses, and payment details.

1.2 Browsing Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, device information, operating system, and website usage data. This information is collected through the use of cookies and similar technologies. You can manage your cookie preferences through your browser settings.

2. USE OF INFORMATION

2.1 Personal Information: We use the personal information you provide to process your orders, fulfill your requests, communicate with you about your purchases, provide customer support, and send you promotional materials or newsletters if you have subscribed to them. We may also use your information to improve our website, products, and services.

2.2 Browsing Information: We use browsing information to analyze trends, administer our website, track user movements, and gather demographic information for internal purposes. This helps us understand how users interact with our website and enables us to enhance user experience.

3. INFORMATION SHARING AND DISCLOSURE

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to perform various functions necessary for the operation of our business. These may include payment processing, order fulfillment, shipping, marketing, analytics, and customer support. These service providers have access to the personal information needed to perform their functions but are obligated to keep it confidential.

3.2 Legal Requirements: We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process, or to prevent fraud or imminent harm.

4. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed as 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. YOUR CHOICES AND RIGHTS

You have the right to review, update, and delete your personal information. You can access and update your account information by logging into your Helena Ali account. If you wish to delete your account or have any concerns regarding your personal information, please contact us using the information provided below.

6. EXTERNAL LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those websites before providing any personal information.

7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any updates.

8. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Helena Ali 
Address: Pink Mantra, Al Barsha 1, Dubai, UAE
Email: Helenaarcollection@outlook.com
Phone: +971 58 820 1175

By using our website, you signify your consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Last Updated: 10-June-2023